Cancellation Policy

Dear Guest
24 HOUR CANCELLATION POLICY FOR APPOINTMENTS
Your appointments are very important to the team members at Boon Beauty.  Your appointment is reserved especially for you and, while we understand that sometimes schedules adjustments are necessary, we respectfully request at least 24 hours’ notice for cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. We will confirm your appointment with you 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. 

CANCELLATION FEES

Since the services are reserved for you personally, a cancellation fee will apply if you fail to give at least 24 hours’ notice that you will not be able to make your appointment.
The cancellation policy gives us the time to inform our standby guests of any availability and keeps our team members’ schedules filled.  Our aim is to provide you with an excellent level of service and our policies help us to achieve this.  Thank you for viewing and supporting our policies criteria.

APPOINTMENT CONFIRMATION EMAIL & TEXT

As a courtesy, we will confirm your appointment by email and by text prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.

Thank you for your understanding,
Boon Beauty